DolceCoccole is entitled at any time to make amendments to these terms and conditions as it sees fit without specific notice in advance. When DolceCoccole amends these terms and conditions, DolceCoccole will make the new terms and conditions available on the Website. By using the Website, you accept these user terms and conditions. If you do not accept these terms and conditions, you must not use the Website.

COLLECTING INFORMATION
DolceCoccole values the trust you place in us and recognizes the need for appropriate protection and management of the personal information you share with us. This privacy policy is designed to explain what information we may collect, how we use this information and the choices you have regarding the use and retention of this information.
DolceCoccole gathers customer information as needed to provide service, communicate offers on merchandise and services which we believe will be of interest to you and to administer our business. When you purchase or order a product, subscribe to our newsletter or a service we provide, we may request information such as your name, address, telephone number, email address and credit card information. In addition, our web server will automatically gather information about your visit to our site, such as your browser type, what pages have been viewed, the time of visit, etc.
You may access, update or delete any personal information you submit to the Website by contacting us using any of the contact points listed at the bottom of this privacy statement. We will respond to your request within a reasonable timeframe.

CONFIDENTIALITY & PERSONAL DATA

DolceCoccole will handle all personal data with safe and secure standards, such as name, address and date of birth, that you provide to DolceCoccole, or that DolceCoccole gains access to as a result of purchase, registration of products purchased, submission of product ratings and reviews, participation in competitions or sign-up for newsletters. By providing your personal data, you give your consent to DolceCoccole’s use of the data gathered to meet DolceCoccole’s obligations towards you, and to provide you with the service you expect. This may include: delivering the goods you have ordered, performing customer service, contacting you in the event of any problem with delivery or products, carrying out a credit check, using ratings, reviews and comments on other websites (both DolceCoccole’s Website and others’ websites) where DolceCoccole’s products are marketed and sold, and sending marketing offers.
The information will only be used within the DolceCoccole Group and by distributors and suppliers that DolceCoccole uses to provide its services. These suppliers are contractually obligated to maintain confidentiality and only use the information to perform their services.
DolceCoccole is the controller of and responsible for the personal data you disclose to DolceCoccole. Your personal data is stored and processed in accordance with applicable data protection legislation. In some cases, data may be processed outside the EEA, but only where adequate protection is ensured.
You can request access to your personal data at: care@dolcecoccole.com.
You have the right to request information about the personal data DolceCoccole holds about you. If your data is incorrect, incomplete or irrelevant, you can request correction or removal.
By using our site or services, you agree to the collection and use of your information as outlined in this policy.
By making a purchase, or registering to receive the DolceCoccole Newsletter, you may consent to receive promotional emails. You may opt out at any time via unsubscribe instructions or by emailing us. Note: opt-out does not affect operational emails.

TRACKING TECHNOLOGIES & COOKIES
We use cookies, beacons, and scripts for analytics, user behavior tracking, and marketing. Users can control cookie use through browser settings. Some features may be limited if cookies are rejected.
Persistent cookies help us remember country preferences and previously visited pages. Session cookies enhance your browsing experience. We also use third-party cookies for analytics and advertising.

ANALYTICS / LOG FILES
Like most websites, we collect IP addresses, browser types, ISP, referring pages, operating system, timestamp, and clickstream data for performance and service improvement.

BEHAVIORAL TARGETING / RE-TARGETING
Third-party advertising partners may use cookies to track your browsing habits in order to show you relevant ads based on your interests.

USE OF INFORMATION We use your data to provide services (e.g., order confirmation), notify you of new products or promotions, or respond to your inquiries. We do not sell your personal information.
You may receive updates via mail or phone. You can opt out at any time by contacting us.
We may disclose information if legally required or to protect our rights.

EMAIL
DolceCoccole does not share your email with other organizations. Emails may be used internally for customer support, order confirmation, and newsletter delivery. You can opt out of promotional emails while still receiving necessary transactional emails.

CONTENT ACCURACY
DolceCoccole strives to keep the Website content accurate and current but is not liable for typographical errors or outdated information.
DolceCoccole’s online sales are governed by separate Terms of Sale. Our products are also sold by independent retailers who set their own prices and stock.

COLORS
Product colors on-screen may vary due to your device settings.

LINKS
The Website may link to third-party sites. DolceCoccole is not responsible for their content or privacy policies. These sites operate under their own terms.
We may list contact info for independent DolceCoccole retailers for your convenience.

DATA RETENTION
We retain your data as long as necessary to fulfill your service. To cancel your account or data use, email us at care@dolcecoccole.com.

USER-GENERATED CONTENT
If you upload or send DolceCoccole any materials (photos, videos, reviews), you grant us a global, non-exclusive license to use, modify, and distribute them. You can revoke this license by contacting us, and we’ll stop use within 6 months (but not retract previously published material).
You must have rights to any material you submit. You agree to indemnify DolceCoccole from any claims related to its use.

INSTAGRAM GIVEAWAYS AND COMPETITIONS
Winner Selection: One winner will be chosen at random and notified via Instagram. If they don’t respond within 48 hours, a new winner will be selected.
Prize: Non-transferable. No cash alternative. DolceCoccole may substitute prizes with similar items of equal or greater value.
The contest is not affiliated with Instagram. You must be 18+. By entering, you release Instagram from responsibility and agree to its terms.
DolceCoccole reserves the right to modify or cancel giveaways due to technical issues or unauthorized activity.

TRADEMARKS, COPYRIGHT & INTELLECTUAL PROPERTY RIGHTS
All trademarks, designs, and domain names on the Website belong to DolceCoccole. Website content is protected by copyright. Do not copy or reuse materials unless permission is explicitly given.

LIABILITY
DolceCoccole is only liable for direct damage if covered by insurance and approved by the insurer. We are not liable for indirect damages or income loss.

FORCE MAJEURE
DolceCoccole is not liable for delays caused by force majeure (e.g., natural disasters, strikes, supplier issues). If the event continues for over two months, either party may cancel the agreement.

CONTACT INFORMATION
DolceCoccole Inc.
6200 Riverside Drive, Door 20
Cleveland, OH 44135
USA
1-866-424-0200
care@dolcecoccole.com